Introduction
Nelson's Equestrian and Pet Supplies is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services. We are dedicated to ensuring compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR) as enforced in the United Kingdom.
Information We Collect
We collect information that you voluntarily provide to us when you register on our site, place an order, subscribe to our newsletter, or use any other online forms. This information may include your name, email address, postal address, phone number, and payment details. We also collect information automatically as you navigate through the site using technologies such as cookies. This may include your IP address, browser type, and information about your browsing behavior on our website.
How We Use Your Information
Your personal information is used to provide you with the products and services you request, process your payments, respond to your inquiries, and improve our website and customer experience. We may also use your information for marketing and promotional purposes, but only with your explicit consent. Additionally, we may use your information to comply with legal obligations or to protect our rights and the rights of others. We ensure that your data is only used for the purposes for which it was collected.
Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, as long as these parties agree to keep your information confidential. We may also disclose your information where required by law, such as to comply with a subpoena or similar legal process, or in response to a request from law enforcement authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is protected by both industry-standard encryption and password procedures. While we strive to protect your personal information, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights
As a user, you have the right to access your personal data, request correction or deletion, object to processing, and withdraw consent at any time. You can make any of these requests by contacting us via email at [email protected]. We will respond to all such requests in accordance with applicable data protection laws.
Cookies
Our website uses cookies to enhance your user experience. Cookies are small data files that are placed on your computer or device when you access our website. They allow us to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some functionality of our website may be affected, and some services may not function properly.
Changes to the Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at [email protected] or by postal mail at 91 Saint Georges Bay Road, Parnell, Auckland 1052, New Zealand. We value your feedback and are committed to resolving any privacy concerns you may have.
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